Shipping Policy
Thank you for ordering from bukops.com. You will receive a confirmation email upon placing an order on our website. After your order ships, a separate email will arrive confirming shipment via UPS. The shipping email includes a UPS tracking number, which you can click to review the status of your order. A signature is not required for orders to be delivered. Please contact customer service with additional questions related to your order.
BUK OPs orders ship during business days only (Monday-Friday), excluding holidays. Available UPS shipping methods include Ground, Second-Day Air and Next Day air. Please allow up to 48 hours for all standard orders to be processed. All standard orders placed after noon ET Friday and on weekends will ship by Tuesday of the following week. Expedited orders placed on business days before Noon ET will ship the same day. Ground orders ship the next business day after they are placed. Expedited orders placed after Noon ET Friday or on weekends will ship the next business day.
Ground: Estimated to arrive within 7 business days after order ships. Our checkout screen will provide an estimated transit time based on your proximity to our warehouse.
Second Day Air: Estimated to arrive within 2 business days if order is placed before Noon ET
Next Day Air: Estimated to arrive within 1 business day if order is placed before Noon ET
Shipping is offered within the 48 contiguous United States. At this time we do not ship internationally or to Alaska, Hawaii, the U.S. Virgin Islands, Puerto Rico or Guam. We also do not ship to PO Boxes. We apologize for this inconvenience and are working to resolve it.
We do not ship on holidays and recommend you place orders at least two weeks prior to the following dates to avoid issues especially during the months of November and December.
If you have questions about our shipping policies or need additional assistance, please contact customer service at (800) 237-4507 or submit an inquiry in the Contact Us form. Our team is available Monday - Friday, 8:30am - 5:00pm Eastern